Thank you for choosing Ghureashe.com for your travel needs. We understand that plans can change, and sometimes cancellations are necessary. This Cancellation Policy outlines our guidelines and procedures for cancelling bookings made through our website. By making a reservation with Ghureashe.com, you agree to abide by this policy.
1. Cancellation Periods and Fees:
a. Hotel Bookings:
i. Non-Refundable Bookings: Some bookings may be non-refundable. These bookings will be clearly marked at the time of reservation, and no refunds will be provided for cancellations.
ii. Standard Cancellation: For bookings without a free cancellation option or marked as non-refundable, cancellations made more than [Insert Number] days before the check-in date will receive a full refund, excluding any booking fees.
iii. Late Cancellation: Cancellations made within [Insert Number] days of the check-in date will result in a charge equivalent to [Insert Percentage]% of the total booking cost, in addition to any booking fees.
b. Tour and Activity Bookings:
i. Standard Cancellation: For bookings without a free cancellation option, cancellations made more than [Insert Number] days before the scheduled activity date will receive a full refund, excluding any booking fees.
ii. Late Cancellation: Cancellations made within [Insert Number] days of the scheduled activity date will result in a charge equivalent to [Insert Percentage]% of the total booking cost, in addition to any booking fees.
c. Flight and Transportation Bookings:
i. Flight and transportation bookings are subject to the cancellation policies of the respective airline or service provider. Please review the terms and conditions of your booking for specific details.
2. Cancellation Process:
a. To cancel a booking, log in to your Ghureashe.com account and navigate to the "My Bookings" section.
b. Locate the booking you wish to cancel and follow the cancellation instructions provided.
c. Cancellations may also be initiated by contacting our Customer Support team, but we recommend using the online cancellation process for convenience.
3. Refunds:
a. Refunds, if applicable, will be processed within [Insert Number] business days from the date of cancellation.
b. The method of refund will depend on the original payment method used for the booking.
c. Please note that it may take additional time for the refund to reflect in your account due to the processing times of your financial institution.
4. Exceptions:
a. In cases of force majeure, such as natural disasters or unforeseen events, Ghureashe.com reserves the right to adjust or waive cancellation fees at its discretion.
5. Contact Information:
For any questions or assistance with cancellations, please contact our Customer Support team at 09614113345.
Please review this Cancellation Policy carefully before making a booking. By confirming your reservation, you acknowledge and agree to comply with the terms and conditions outlined herein.
Ghureashe.com reserves the right to amend or modify this policy at any time, and such changes will be effective immediately upon posting on our website.
Thank you for choosing Ghureashe.com for your travel needs. We look forward to serving you.
